ST. GEORGE, Utah – Jan. 10, 2012 – TMCnet, a global, integrated media company, has named LogMyCalls a recipient of the 2011 INTERNET TELEPHONY Product of the Year Award.
With market-leading features including call analytics, call recording, call searching, tagging, commenting, scoring and goal-setting, LogMyCalls provides contact centers and other enterprises the unprecedented opportunity to optimize customer interactions and sales performance in measurable ways. It allows users to score calls on specific, customizable criteria to measure customer service performance.
“I am happy to grant LogMyCalls a Product of the Year Award. The editors of INTERNET TELEPHONY have verified that LogMyCalls displays quality and innovation, plus provides real needs in the marketplace,” stated Rich Tehrani, CEO, TMCnet. “I would like to congratulate the entire LogMyCalls team for their commitment to advancing IP communication technologies.”
Product of the Year winners are published in the Jan./Feb. issue of INTERNET TELEPHONY Magazine.
“This award is a significant honor for LogMyCalls,” ContactPoint CEO Jason Wells said. “We appreciate TMCnet for their recognition and know that the advanced capabilities of LogMyCalls will indeed have a significant impact on the industry.”
ContactPoint is the world leader in marketing and sales optimitics. Their new product, LogMyCalls, provides inexpensive tools for enterprises seeking to optimize marketing and sales performance. These tools—phone call tracking, call recording and call performance scoring—allow businesses to determine which advertising methods are effective and transform their ability to secure business over the phone. For more information, LogMyCalls.com or call 866-811-8880.
TMC TMCnet is a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility and Cloud Computing (formerly InfoTECH Spotlight) magazines. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of ITEXPO, the world’s leading B2B communications event. In addition, TMC runs multiple industry events: 4G Wireless Evolution; M2M Evolution; Cloud Communications Expo; SIP Tutorial 2.0:Bringing SIP to the Web; Business Video Expo; Regulatory 2.0 Workshop; DevCon5; HTML5 Summit; CVx; AstriCon; StartupCamp; MSPAlliance MSPWorld and more. For more information about TMC, visit www.tmcnet.com.