CRM Integration for smart CRM management strategy

LogMyCalls is integrated with popular CRM tools like Zoho CRM, Salesforce.com, MS Dynamics, and InsideSales.com. CRM integration with LogMyCalls call tracking software provides a quick, simple, and effective sales and frontline management tool.

Customer relationship continuity with CRM integration

Keeping tabs on the customer conversation is mission critical to developing lasting relationships with customers and prospects. CRM tools provide a repository for keeping track of customer conversations, but all too often, accurate tracking of customer interaction falls far short of a complete history. Integrating LogMyCalls call tracking software with popular CRM tools and productivity applications gives sales people the ability to easily track phone conversations without the need to manually document every discussion.

Manage sales and frontline performance with CRM integration

Integrating LogMyCalls with a CRM application provides an automated way to log each customer conversation regardless of its point of origin. By doing so, it uniquely solves the problem of sales accountability and relationship continuity while having a low impact on sales personnel resources. CRM integration with LogMyCalls is a smart CRM strategy for managing leads, customers, phone agents, and the hundreds of phone conversations you manage every month. Frontline managers get their hands on a valuable tool for phone agent accountability and performance coaching.

Q: What exactly does CRM integration with LogMyCalls mean? It boils down to three vital functions:

1. We take call records from both inbound and outbound calls and automatically update your customer conversation log
2. We record the phone call and append the call to the customer record
3. We add a Click-to-Call option to the customer phone number inside your CRM

Q: As a sales agent, sales, manager, or frontline performance manager, how does that benefit me?

• Save time and resources
• Accurately log customer interactions
• Always have updated and accurate pipeline info
• Return to the recorded conversation anytime to confirm what you heard or pick out new info
• Keep the conversation consistent and complete
• Easily find recorded calls related to an account or prospect
• Effortlessly track a lead through the entire lead cycle
• Recorded call acts as a phone call history
• Phone agent accountability
• Hear, track, and analyze the sequence of calls and follow-up that turn into sales
• Score the calls as they progress for key accounts
• Mitigate lead leakage
• Tag calls for follow-up and learning
• Coach effectively by referencing actual customer conversations
• Don’t miss a beat and conveniently call from within your CRM
• With accurate records, better utilize the features of your CRM
• Understand call analytics such as quantity of inbound and outbound calls in relation to closed sales
• And all the other benefits of LogMyCalls

Bottom line? Increase sales and improve performance.

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Do you have a developer on your IT team, or are you a developer looking to integrate your CRM platform with LogMyCalls? We love discussing integration and partner opportunities. Developers: Get in touch with us by filling out the form here.