Company Info
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ContactPoint - Who We Are
Jeremiah Wilson founded ContactPoint LLC, in 2001 as a phone performance training company with technological accountability tools, including call recording and scoring.
In three short years, ContactPoint grew into a million-dollar company.
ContactPoint’s patented call recording and scoring technology has been deployed across hundreds of businesses in the hospitality, automotive, medical, equipment rental and financial services industries. ContactPoint’s solutions have also been used by large call centers, marketers and advertisers.
ContactPoint’s system of call analytics and technological accountability provides companies with measurable results that dramatically improve phone performance.
Key Executives
Jason R. Wells, Chief Executive Officer
Jeremiah Wilson, Founder and President
Carlton van Putten, Vice President of Sales and Marketing
John Collier, Vice President of Technology
Media Contact
McKay Allen, O: (435) 215-7049
Products and Services
LogMyCalls: In late 2011, ContactPoint released LogMyCalls, a next-generation call tracking and phone performance product delivered as Software as a Service (SaaS). What separates LogMyCalls from its competitors is ContactPoint’s vision of the big picture. Successful marketing requires two things: getting the customer on the phone and effectively navigating the conversation. Competing products focus on one or the other, while LogMyCalls has marketing leading features that enhance both.
Call Scoring: ContactPoint has developed best practices scorecards for on-the-phone sales and marketing performance, thereby creating quantifiable measurements for performance.
Training and Coaching: In addition to effectively tracking performance, ContactPoint provides companies with both in-person and web-based training and coaching products that allow companies to better understand how to turn their collected data into sales results.
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