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For the last several days we've been expounding on some of the coolest data in our recently released Q2 Call Report.  And we've saved the best for last.  One of the most startling, staggering, and disturbing metrics we found was this: in ...
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This post may seem out of place on a blog that is obsessed with marketing analytics. Missed sales opportunities are, by their very nature, a sales metric. So why are we including it here? Well, there are two reasons: 1) It isn't just a sales me...
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Last week we released our Q2 Call Report. The infographic has flooded the web with Conversation Analytics data that is both proprietary and interesting. We gathered the data by analyzing millions of calls across dozens of industries. The calls were a...
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Last week we released the much-anticipated infographic version of the Q2 Call Report. It contains data about conversion rate, missed opportunities, sales skills, and lead quality.  We extracted the data with our Conversation Analytics engine. T...
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In our last infographic we described how Conversation Analytics works. [Infographic] Conversation Analytics: How it Works  This infographic, on the other hand, shares data...significant and powerful data. The LogMyCalls Conversation Analy...
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